About us
Care at Home - The Home Care Live-in specialists
Care at Home were established in 1990 and have their head office based just outside Saffron Walden in Essex.
Live-in Care works because more and more people are looking to retain their independence and want to maintain a quality of life as well as retain the freedom of their own home. Care at Home employ their carers who are all trained to the highest standard and who have been fully checked with the Criminal Records Bureau (CRB).
Live in care also works well because you are in your own home where things are familiar and you have complete say in what happens - there are no visiting times and if you want to keep your pet, then you can.
In summary Care at Home is key in providing the following:
One-on-One care
The key benefit of live in care in your own home is that you receive one-on-one care, which is unlike the service provided in a care home where one carer might serve several residents at the same time. The service can therefore be absolutely tailored to suit your needs. You are in complete control of your care and it will be your decision as to the time you get up in the morning to the time you go to bed.
Client specific care plan
We prepare a bespoke care plan for you which is tailored to your specific needs and is then used by the carers to carry out your care on a day to day basis. The care plan covers the following areas:
- Details of your family and who visits you regularly and what involvement they will have in your care.
- Details about your home and the access arrangements for visitors including both your family and friends. Also, whether you have any pets living with you.
- Your communication ability and whether or not you have problems with either of your speech or of your hearing. Do you wear a hearing aid and will you need help with fitting it, for example and whether you wear glasses to read.
- Information relating to your existing medical conditions and allergies that you may have and are you on any medication so that we can assist you in making sure that you take any tablets you have been prescribed. Included within in this we make sure we know about your continence so that the carer can cater to your specific needs.
- What personal care do you specifically require, for example how mobile are you and what assistance will you need in getting around your home. Will you need any help with washing and with the cleaning of your teeth and of course at what time do you like to get up in the morning and then go to bed at night.
- You can let us know what are your favourite foods and drinks and of the things you dislike together with any special health needs you might have. We ask things like where do you like to eat you meals and whether or not you require help in cutting your food up.
- We specifically like to know about your mobility so that we can help you, where necessary, to go out of the house on walks around your neighbourhood or if you have a wheel chair our carers can assist you in moving about. You can tell us what you have difficulty with, for example, stairs or uneven floors etc. and we will design our care plan to suit your requirements.
- We like to find out specifically what you like to do, for example do you like going for walks, or do you enjoy watching the TV, or perhaps seeing your family and friends.
- Your care plan will also include vital information about your local GP, your district nurse and any other important contacts in case of an emergency or changes to your situation.
Security and comfort
If you decide to use the services of Care at Home you will obviously continue to live in the comfort of your own home. You will continue to be in a familiar and safe environment with the added security of having a carer on hand 24 hours a day seven days a week. You will avoid any unnecessary stress involved with moving and you will continue to live in your known neighbourhood where all your friends that know you live too.

