How we deal with personal and confidential information.

Personal information when collecting, storing or processing personal information about someone we follow the rules set by the Data Protection Act.

Upholding the Data Protection Act 1998

Care at Home UK Limited is committed to working within the Data Protection Act 1998 and upholding the data protection principles. The Data Protection Act 1998 came into force on 1 March 2000. The Act regulates the ways that organisations (data controllers) collect, store and process information (personal data) about individuals (data subjects). It also strengthens the rights of data subjects to access their personal data and have any mistakes corrected. Care at Home UK Limited is a data controller required to notify under the Data Protection Act 1998.

The data protection principles

There are eight legally enforceable principles that all data controllers must apply when they process personal data.

Personal data must:

be processed fairly and lawfully

only be processed for lawful and specified purposes

be adequate, relevant for the purpose and not excessive

be accurate and, where necessary, kept up to date

be kept no longer than necessary

be processed in accordance with the data subject's rights

be kept safe and secure against loss or damage or destruction

not be transferred to other countries without adequate protection for the rights and freedoms of the data subject

What is personal data?

Personal data is any information which, on its own or referenced against other information that the data controller holds now or might get in future, can be used to identify a living individual. This includes all the obvious details Care at Home UK Limited might hold about you like name, address, reference number. It might also include expressions of opinion about you and our intentions towards you.

What does processing mean?

Processing personal data includes obtaining, storing, accessing, changing and destroying any information about you. The amount of personal data we hold about you and how we process it depends on the nature of your relationship with us. We mainly process personal data about individuals who are clients, relatives to our clients and our staff.

Can I see my personal data?

Data subjects have a general right of access to their own personal data if it is held and processed in an automated system or in a relevant manual filing system that is structured in relation to individuals.

What is a cookie?

Cookies are strings of text containing information about you, which can be stored in your computer and sent to other web sites. Care at Home UK Limited does not use cookies and will not collect any information about you when you visit our web site, except that required for system administration.