care loved one

Established 27 years ago in 1990, Care at Home UK Ltd is one of the oldest and most experience providers of live-in care in the UK.

The Benefits of Our Live-In Care

  • Live-in care at short notice
  • Freedom to see family and friends at all times
  • Remain in your own home
  • Keep your pets
  • 24/7 support
  • One dedicated carer
  • Peace of mind for family and friends
  • Remain independent and active
  • Continue with social activities

There was universal praise for carers and they were described as, “wonderful”, and “outstanding”.

#25. CQC inspection 2015

We are profoundly grateful that we found out about the existence of Care at Home.

#7. Close relative of a client in Birmingham

Your carer improved my mother’s quality of life with her wonderful sense of humour and loving care beyond anything we had seen before.

#4. Son of a client in Leicestershire

We were very pleased with the care you provided and we would highly recommend your carer for her conscientious and caring attitude towards my mother.

#6. Son of a client in Bedfordshire

The District Nurse Supervisor actually rang me to say the nurses were so impressed by the level of personal care given to my father.

#1. Daughter of a client in Stourbridge

May I take the opportunity to thank you and all your staff for your wonderful service and care extended to both my parents over the past six years.

#2. Son of clients in Chelmsford

The quality of life [of my parents] would have been significantly impaired if I had not been able to rely on such kind, professional and empathetic care provided by your organisation.

#3. Son of clients in Chelmsford

Your carer was truly amazing and dedicated and put my mother’s needs first at all times.

#5. Son of a client in Leicester

I was impressed at the way the various agencies – doctors, district nurses, the PCT and yourselves – worked together to ensure an effective and seamless high level of care and medical attention.

#8. Close relative of a client in Birmingham

I am so, so, so happy with the support my aunt has been given. Her carer is excellent & fantastic.

#9. Niece of client in Beccles, Suffolk

Everyone seems very happy that [your carer] is bringing order and warmth to what had been a pretty chaotic situation.

#10. Sister of client in Maldon, Essex

I am so relieved that my sister and brother-in-law are being looked after so capably.

#11. Sister of clients in Essex

I have to say mum’s main carer has been fantastic, having become a good friend to mum and the rest of the family.

#12: Son of client in Diss, Norfolk

Mum’s life over the last 20 months has definitely been enhanced by your carer’s presence.

#13: Son of client in Norfolk

There is no doubt that Mum, my wife and I will all miss [the carer] and she will be a great asset to her next client.

#14: Son of client in Norfolk

Please pass on our appreciation as a family for [the carer’s] high level of care and her stalwart cheerfulness.

#15: Son of client in Stock, Essex

I look forward to meeting [the carer] soon – though such is her warmth and friendliness, I sometimes feel as if I already have.

#16: Son of client in Essex

I should like to put on record my deeply felt thanks to you, your company and especially the carers that have looked after mum.

#17: Son of a client in Nottingham

It is such a relief to know that mum is well cared for in her own home.

#18: Son of a client in Nottingham

Every one of the carers has been so kind, cheerful and helpful despite the duress that mum puts them under!

#19: Son of a client in Nottingham

I have nothing but admiration for your carers, because I know that I would be unable to cope [with my mum].

#20: Son of a client in Nottingham

Your staff selection is excellent. Once again, thank you.

#21: Son of a client in Nottingham

I would like to thank your company and your marvellous carer who looked after my father and allowed him to achieve his wish of staying in his own home.

#22: Son of client in Sturmer, Essex

I love working for Care at Home and I feel as if they are a part of my family.

#101: Carer with us since Nov 2014

People felt safe and had good relationships with their carers.

#24. CQC inspection 2015

Carers were described as intuitive, caring and going beyond the call of duty.

#26. CQC inspection 2015

People told us the care was personalised and responsive to their needs.

#27. CQC inspection 2015

We saw that people were consulted about their care and support needs.

#28. CQC inspection 2015

[Care] staff were well-supported by the manager and office staff.

#29. CQC inspection 2015

Staff were caring and supported people to maintain their independence and their interests.

#30. CQC inspection 2015

One relative said the agency was “friendly and approachable”.

#32. CQC inspection 2015

Care at Home were very responsive to our initial enquiries and were able to provide answers to all our queries at a very anxious time.

#33. Daughter of client featured above

His current carers are warm and friendly and have an excellent relationship with us all, especially my father.

#34. Daughter of a client in Enfield

I’m always confident that my father’s current carers have his best interest at heart, providing him with essential companionship and practical support.

#35. Daughter of a client in Enfield

My father’s current carers are thoughtful, conscientious and competent.

#36. Daughter of a client in Enfield

I have had no hesitation in recommending Care at Home to friends.

#37. Daughter of the client featured above

Branka’s care was exceptional and we were so lucky to have her looking after Don for the last year of his life, and helping to make him as calm and comfortable as possible’.

#38 Clients daughter in law in Hertfordshire.

Thank you Sarah for all your help and support over the year, please also pass on my thanks to Olivia, Jane and Annette all of whom have been so lovely to deal with and always been so thorough and professional in their approach.

#39 Clients daughter in law in Hertfordshire.

Dorcas and Binta  were both very perceptive and caring and were able to very quickly understand my father and his needs.

#40 Clients daughter in law in Hertfordshire.

I think Nadeem is doing a very good job in extremely difficult circumstances.  He is a lovely, genuine man who I like very much – he has taken a huge burden off my shoulders which after six exhausting years caring for both my father and my terminally ill sister is a relief.

#41 Daughter of a client in Ipswich

I would like to compliment our new carer, Dorcas who is kind, calm and competent. Anna has been a good replacement carer – warm & friendly kept to routine and interested

#42 Sister of client in Oxfordshire

I initially chose Care at Home because it was a local company supplying 24/7 care but after meeting Sarah and realizing there was an historical connections and common acquaintances I had great confidence that the care would be what we wanted for my aunt

#43 Niece of client in Essex

I would just like to say thanks to all the staff for their friendliness and support. No one expected my aunt to still be here 17 months after her hospital discharge and we know it is down to the great care she receives and the fact that she is so happy all the time

#44 Niece of client in Essex

I would like to thank Agy for being so very patient to my mum who could be difficult at times and for providing  good care over the 2 months before my mum passed away. Sarah was also very kind and sympathetic

#45 Daughter of client in Harlow

I would like to thank Agy for being so very patient to my mum who could be difficult at times and for providing  good care over the 2 months before my mum passed away. Sarah was also very kind and sympathetic

#46 Daughter of client in Harlow

I found Care at Home through an Internet search and was impressed with the info and the tone of their website and initial responsiveness and energy. Angela is very caring and compassionate and Sarah is very efficient and professional. Agy was very kind to dad and he responded well to her. Josephine ditto and she was better able to manage mum. Great care from both of them THANKS!

#47 Son of client in Cambridgeshire

Ana is hardworking and meticulous in the care she gives my father. I have total confidence in her ability to deal with any eventually she is just like a professional extension to our family

#48 Daughter of client in Enfield

#49 Daughter of client Carolynne

What is Live-In Care?

Seeing your loved one struggle to support themselves in old age is distressing. We all understand that as we get older our health can deteriorate, or we may need additional help with everyday tasks. This is a natural part of ageing. But, discussing care options with a parent or elderly relative is not a conversation anybody wants to have..

Regardless of ability and illness, it is likely your loved one will want to maintain as much independence and freedom as possible. With many assuming that residential care is the only feasible option available, our elderly parents and relatives can often end up settling in nursing homes despite desperately wanting to stay at home. As a leading home care agency, we can help.

92% of our clients said they would recommend our services to others For more information call us now 0800 0807 891

Live-in Care Services

Convalescent Care

Following surgery or treatment, you may require some extra support with getting back to full health. We will carry out a care needs assessment with you in the hospital to ensure the correct support is in place ready for your return home. Find out more

Dementia Care

Live-in care is often the best option for Dementia survivors as it enables them to remain in their familiar surroundings with continued support. Being in your own home minimises the risk of accidents and provides reassurance which is particularly important when experiencing memory loss. Find out more

Respite Care

Our Respite Care service allows family members who care for their loved ones to take a well-earned break when needed. Our minimum term for this is one week. Find out more


We provide ongoing support and companionship to include going on outings, organising social events with friends and family and various other activities of your choice. Find out more

Palliative Care

If you are diagnosed with a terminal illness or a progressive long term condition* and your final wish is to pass away peacefully in your own home surrounded by your loved ones, we can enable this to happen with professionalism, sensitivity and empathy. Find out more

Live-In Care Trial

Is your loved one interested in finding out more about our domiciliary care? We offer a one week live-in trial for those who want to experience one-to-one care first hand. There is no obligation and it is a great opportunity to find out the benefits of live-in care. Find out more

Live-In Care: A Real Alternative to Residential Care

If your loved one wants to stay in their home, live-in care could be the solution. Although it may sound cliché, there truly is no place like home, and retaining privacy and comfort is paramount for elderly parents and relatives. Utilising the skills of one of trusted carers will mean your loved one will have a companion and helper with them 24 hours a day. This one-to-one support can be scaled up or down depending on your loved ones needs and we will always make sure they retain as much independence as they desire. Our live-in carers fit in seamlessly around their client’s day to day activities and can help with cooking, personal care, social activities and mobility. Whatever your loved one needs, our carer will be able to help. If you are concerned that live-in care is not an option due to a complex need, you will be pleased to learn that our carers are trained to support those with all types of illnesses, both physical and psychological. Leave it to us to find the perfect match for your loved one.

Our Awards
Care At Home Locations

We offer live-in care services throughout 24 counties in the UK. However, we often receive enquiries from outside these areas too. The best option is to give us a call on 0800 0807 891 to see how we can help you and your loved ones.

Regions We Cover

  • Essex
  • Bedfordshire
  • Birmingham
  • West Midlands
  • Buckinghamshire
  • Cambridgeshire
  • Hampshire
  • Hertfordshire
  • Kent
  • Leicestershire
  • London
  • Middlesex
  • Norfolk
  • Northamptonshire
  • Oxfordshire
  • Suffolk
  • Surrey
  • Sussex
  • Warwickshire
Contact Us

Frequently Asked Live-In Care Questions

How does live-in care work?

What sort of help do your live-in carers provide?

How soon can you start providing live-in care?

What do live-in carers need to look after somebody?

Can live-in care be short term?

Who is live-in care for?

How much does live-in care cost?

How do you assign live-in carers to patients?

Will my loved one have the same live-in carer all the time?

Do you employ your live-in carers directly?

What checks do you carry out before employing a new live-in carer?

What training do live-carers receive?

Do live-carers help with cooking and household chores?

Are live-in carers able to supervise outings?