About Care at Home

care at home about

About Care at Home

Care at Home has been providing 24-hour live-in care since 1990 and we’re still family-owned and family-run.

For over 25 years, we have been striving to offer ever better care. We have built a team that is absolutely passionate about providing dignifying and personalised support. We have created a culture that values everyone, enables every team member to have a voice and honours each for their contribution. We actively develop our staff and sponsor them to gain relevant qualifications where possible, because we believe in enabling everyone to fulfil their potential – not just our clients. We have honed and crystallised our values over the years to the following few concepts:

empathy

integrity

transparency

reliability

All our values are now summed up in our strapline, ‘In pursuit of excellence’. We recognise we have not achieved perfection, but we do work extremely hard to make sure the care our clients receive is of the highest possible standard.

Care at Home’s two directors have actually worked as carers themselves and between them have 40 years’ experience of delivering care. It is this vast experience in particular that helps drive our high standards in the care we provide.

As a family-run business, we believe in involving the families of our clients as much as possible (provided this is what the clients themselves want!) We are sensitive to the views of close family members and their loved ones in planning our care service. Finally, as would be expected of any good care provider, we are registered with both the Care Quality Commission (who recently awarded us a consistently ‘good’ rating in all five areas of our service), and the United Kingdom Home Care Association (UKHCA).

If you would like to know more about us, then you can check out our services, you can meet the team, you can find out more about our carers, or you can simply call us up and ask us about ourselves! We would be happy to hear from you.

 

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Testimonials

There was universal praise for carers and they were described as, “wonderful”, and “outstanding”.

#25. CQC inspection 2015

We are profoundly grateful that we found out about the existence of Care at Home.

#7. Close relative of a client in Birmingham

Your carer improved my mother’s quality of life with her wonderful sense of humour and loving care beyond anything we had seen before.

#4. Son of a client in Leicestershire

I am so, so, so happy with the support my aunt has been given. Her carer is excellent & fantastic.

#9. Niece of client in Beccles, Suffolk

Branka’s care was exceptional and we were so lucky to have her looking after Don for the last year of his life, and helping to make him as calm and comfortable as possible’.

#38 Clients daughter in law in Hertfordshire.

To see all our testimonials together, please click here