Meet the management team

Care at Home has a strong leadership team with a broad and complementary range of skills. This team has almost 60 years combined experience of direct care, co-ordinating care and managing care. In fact, the two directors of this company were former carers themselves. That is very rare in this industry, and means that the philosophy of the organisation has been developed from first-hand experience of care. See below for the profiles of the management team. If you wish to find out more about the whole team, see our team page. Or you can learn more about Care at Home and its values here.

James: Managing Director

JamesJames began work in the care industry when he bought a struggling care home on the south coast and built it in to a successful business. Following this experience, he conceived the idea of full time home care, recognising that many people would prefer a more intimate and personalised service than is possible in a nursing home environment.

James originally founded Care at Home in 1990 after having personally done thousands of hours of care across the full spectrum of clientele. As he built this business from scratch, James has done every job required within the business except carer training. He continues to oversee the company as the Managing Director, lending his experience and expertise to the new, young management team.

Sarah: Care Director

Sarah_FPLRSarah started her career as a carer in 1995 and soon went on to achieve NVQs in Health and Social Care (levels 2 and 3) and got promoted to Care Assessor. In 2013, having achieved the L5 Diploma in Leadership and Management, Sarah became a CQC approved Registered Manager. Recently, Sarah was appointed as a Director of Care at Home.

When the competition for the Best Regional Manager Award was underway with the Great British Care Awards, Sarah was nominated. Following an extensive interview and appraisal process, Sarah was selected as one of the five finalists and was awarded runner up which is an incredible achievement given the number of competitors.

Outside of work, Sarah actively fundraises for Macmillan nurses and in June 2014 completed the 3 peaks challenge, raising £1,250.

Angela: Deputy Manager

AngelaI have over 22 years’ experience working within a healthcare setting. I started as a Relief Clerk and was promoted to the Clinic Co-ordinator of the Maxillofacial unit at Addenbrookes NHS Trust Hospital in Cambridge. I then went on to work at Kneesworth House Psychiatric Hospital as a ward Administration Officer and I enjoyed 11 years there before moving to Care at Home.

I started at Care at Home in 2010 and soon became one of the Care Assessors, which I thoroughly enjoy. I have recently been promoted to Deputy Manager which I feel very proud of. I appreciate being part of the team offering a unique service to the elderly to ensure each client is treated as an individual and the care is tailored to them.

I have recently joined the Dementia Friends, which is an Alzheimer’s society initiative. Outside of work I enjoy watching football and being part of the fundraising for my son’s football team, reading and I find doing arts and crafts as a way of relaxing.


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Testimonials

There was universal praise for carers and they were described as, “wonderful”, and “outstanding”.

#25. CQC inspection 2015

We are profoundly grateful that we found out about the existence of Care at Home.

#7. Close relative of a client in Birmingham

Your carer improved my mother’s quality of life with her wonderful sense of humour and loving care beyond anything we had seen before.

#4. Son of a client in Leicestershire

I am so, so, so happy with the support my aunt has been given. Her carer is excellent & fantastic.

#9. Niece of client in Beccles, Suffolk

Branka’s care was exceptional and we were so lucky to have her looking after Don for the last year of his life, and helping to make him as calm and comfortable as possible’.

#38 Clients daughter in law in Hertfordshire.

To see all our testimonials together, please click here