Client Feedback

dementia care

“Without exception, people made very positive comments about the care they received”.

CQC inspection report

Achieving this quality of care has taken a well-structured organisation and a lot of hard work.Care at Home UK Ltd Recommended on With our 26-year history, we have used that time to learn how to consistently deliver the best care possible. We have quotes on most of our webpages and several more below, so you can draw your own conclusions about the quality and consistency of our care. We have also been reviewed on numerous third-party websites, so you can be certain all the quotes are genuine.

Palliative care for client in Birmingham

“Nigel’s friends are truly grateful for the dedication and loving way in which your carers looked after Nigel’s every need, ensuring his dignity could be maintained despite his inability to look after himself. He and his house responded to their cheerful ministrations, so that a visit to Nigel became a real delight rather than a dreaded nightmare. It must have been obvious how much he enjoyed their company, and both women showed great skill and dedication in their care and attention to his every need. The bond between them was very great, and we will all miss their cheerful presence now the house is empty.

“So thank you to all at Care at Home, and my love and enormous respect to your carers. I only hope I have such good care when it comes to my time.”

Long-term care and companionship in Cambridge

“I would like to thank you once again for helping us to keep my mother in her own home so happily for so long. Without your support the past three years would have been very different and I am quite sure my mother would not have enjoyed such a good quality of life.”

Long-term care and companionship in Windsor

“Please accept my apologies for not writing to you sooner to thank you all at Care at Home for the excellent care that you have provided for mother over the last three years. Thank you for being so helpful during our emergency.”

Palliative care client in Newmarket, Cambridgeshire

“I am writing to thank you all for the positive help you gave us over the months. Thank you, in particular, for the early difficult days for me when Josephine was such a help; Thank you for Precious, with all her young energy and spirit; for dear Rose, who really cared; and for Dali, with his great efficiency. Not forgetting Barbara’s friendliness and patience at the changeovers and for your own help, gentle manner and sympathy.”

Long-term care in Castle Camps, Cambridgeshire

“Your work helped to give my mother an extra three years of life of some meaning, and enabled her to enjoy her 90th birthday with some dignity.”

Long-term care and companionship client in Saffron Walden, Essex

“My sisters and I are very appreciative of the care my mother receives and especially of Care at Home’s efforts to provide the carers who know my mother well. I have always felt free to phone and discuss any issues with Care at Home, and to give feedback on things that have occurred or on our feelings about carers, and this is valuable to us.”

Respite client in Hampton, Middlesex

“The help I had at home was marvellous – thanks again for all your help.”

Essex County Social Services

“We thank you for the good service you have provided for the client and hope you can continue to help us in future.”

Long-term care and companionship client in Cambridge

“I would like to take this opportunity to thank all the carers… for the sensitivity with which they fulfilled their duties. Norah is doing very well, getting stronger and blossoming by the day.”

Long-term care and companionship client in Teddington

“Esther is very good and we get on so well I’m trying to become a little more independent every day.”


Professional links

We have connections with a number of organisations that LICA logoindicate the quality of the care we provide. They include the Live-In Care Association (logo and link on the right), the United Kingdom Home Care Association, Homecare and, of course, the CQC who actually rate us and produce an open report about us.

Experience our service for yourself

Care at Home bulletThis is just a selection of the positive comments we have had over the years. But the one thing all these comments have in common is their recognition of the good live-in care we provide. If you would like to experience this for yourself, we offer a no-obligation trial for two weeks. After that, you are completely free to discontinue care without getting pulled in to a long contract. In fact, we have never needed to hold on to clients with long contracts and our termination period is one week for all our contracts. People stay with us because they want to!

You can review our other services by clicking here. Or simply get in touch by calling us on 08000 807891, or by using one of the other methods to contact us on the right. We would be happy to hear from you.

Get in touch...


There was universal praise for carers and they were described as, “wonderful”, and “outstanding”.

#25. CQC inspection 2015

We are profoundly grateful that we found out about the existence of Care at Home.

#7. Close relative of a client in Birmingham

Your carer improved my mother’s quality of life with her wonderful sense of humour and loving care beyond anything we had seen before.

#4. Son of a client in Leicestershire

I am so, so, so happy with the support my aunt has been given. Her carer is excellent & fantastic.

#9. Niece of client in Beccles, Suffolk

Branka’s care was exceptional and we were so lucky to have her looking after Don for the last year of his life, and helping to make him as calm and comfortable as possible’.

#38 Clients daughter in law in Hertfordshire.

To see all our testimonials together, please click here